Refund policy
All sales are final. We do not accept returns or exchanges once an order has been placed and payment has been processed.
Damaged or Defective Items If your item arrives damaged or defective, please contact us within 48 hours of delivery. We will review your claim and, if approved, offer a replacement or store credit.
To be eligible, you must:
- Contact us within 48 hours of receiving your order
- Provide your order number
- Include clear photos of the damaged or defective item
Wrong Item Received If you received the wrong item, please contact us immediately and we will make it right.
Contact Us
- 📧 Email: herhourcollection@gmail.com
- 📸 Instagram: @herhourcollection
We appreciate your support of Her Hour Collection! ❤️